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Our family trip to New York almost didn’t happen due to a passport delay. We had just three days to rebook everything and organize travel for four people, including our young children. That’s when the Air France Paris Office came to the rescue. Rather than struggle with online rebooking tools, we visited the Paris office in person. The staff immediately put us at ease, took over the process, and helped us secure new flights that worked with our tight schedule. Not only did they find us a great fare, but they also rebooked our seats so the whole family could sit together. They went the extra mile by checking meal preferences, arranging baggage needs, and even printing our boarding passes. What impressed us most was the care and empathy shown by the team. They didn’t treat us like a last-minute inconvenience, they treated us like family. The result? A perfectly executed travel experience that started with Air France and ended with happy faces landing in New York. It’s rare to fin